Privacy Policy
How We Protect and Use Your Information
This Privacy Policy explains how GoCzechGuru collects, uses and protects personal information when you use our website, create an account, enrol in a course or contact us.
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Who We Are
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Information We Collect
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How We Use Your Information
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Student Accounts and Learning Data
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Recordings and Teacher Feedback
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Forms and Communications
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Cookies and Analytics
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Third-Party Services
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How Long We Keep Information
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Your Privacy Rights
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Contact Us
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Changes to This Privacy Policy
GoCzechGuru policy
1. Who We Are
GoCzechGuru is an online Czech-language learning service providing structured lessons, multilingual learning support, student progress tracking and related educational services.
The data controller responsible for personal data processed through GoCzechGuru is:
Vijay Bakshi
Opletalova 921/6, Nové Mฤsto, 11000 Praha 1
Czech Republic
Email: goczechguru@goczech.cz
For questions concerning privacy or the use of your personal information, you can contact us using the email address above.
2. Information We Collect
Depending on how you use GoCzechGuru, we may collect:
Account information, such as your name, email address and member account information.
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Contact information, such as your telephone number, email address and information submitted through contact forms.
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Learning information, including enrolled course, current lesson, lesson progress, completed exercises, learning preferences and selected support language.
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Learning submissions, including recordings or other work submitted where a lesson includes teacher review or feedback.
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Technical information, such as device, browser, IP address, security logs and information required for the website to operate correctly.
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Communication information, including messages you send to us regarding courses, technical support or your account.
3. How We Use Your Information
We process personal information to:
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create and manage your GoCzechGuru account;
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provide access to courses and lessons;
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remember your learning progress and preferences;
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provide student dashboard functionality;
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deliver teacher review or feedback where included;
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answer enquiries and provide customer support;
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manage enrolments, payments and course access;
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maintain website security and prevent misuse;
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improve the reliability and usability of GoCzechGuru;
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comply with applicable legal and accounting obligations.
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Depending on the purpose, processing may be based on performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent where consent is required.
4. Student Accounts and Learning Data
When you use GoCzechGuru as a registered learner, information about your course and progress may be connected to your member account.
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This can include your active course, current lesson, completed exercises, progress information and learning preferences.
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This information allows you to continue learning from the appropriate place when you return to your account and to revisit previously available learning material.
5. Recordings and Teacher Feedback
Some GoCzechGuru learning activities may allow students to submit audio recordings or other learning material for educational review.
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Where this feature is used, the recording or submission may be accessible to authorised teachers or administrators for the purpose of providing feedback, reviewing progress and supporting the student's learning.
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Recordings are not intended for public publication unless the student has separately agreed to such use.
6. Forms and Communications
When you contact us through a website form, email or another communication channel, we may process information such as your:
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first and last name;
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email address;
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telephone number;
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message or enquiry;
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information relating to the course or service you are interested in.
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We use this information to respond to your enquiry and provide the requested information or service.
7. Cookies and Analytics
GoCzechGuru may use cookies and similar technologies that are necessary for website functionality, security, member login and remembering user preferences.
Where optional analytics, marketing or similar non-essential technologies require consent under applicable law, they should only be used according to the choices made through the site's cookie settings.
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Technical and cookie-related information may also be processed by service providers that support the operation of the website.
8. Third-Party Services
GoCzechGuru uses third-party service providers where necessary to operate the website and provide its services.
These may include providers of:
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website hosting and infrastructure;
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member authentication;
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forms and communication tools;
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payment processing;
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email services;
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media and file storage;
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analytics and website security.
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Such providers may process personal information on our behalf or, in some circumstances, as independent controllers according to their own privacy terms.
Where personal data is transferred outside the European Economic Area, applicable safeguards for international transfers are used where required.
9. How Long We Keep Information
We retain personal information only for as long as necessary for the purpose for which it was collected.
The retention period may depend on:
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how long your account or course remains active;
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whether the information is required to provide learning services;
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whether information is necessary to resolve a support or contractual matter;
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legal, tax or accounting retention requirements;
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security and fraud-prevention requirements.
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Information that is no longer required is deleted or anonymised where appropriate.
10. Your Privacy Rights
Subject to the conditions provided by applicable data-protection law, you may have the right to:
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request access to your personal data;
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request correction of inaccurate information;
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request deletion of your information;
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request restriction of processing;
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object to certain processing;
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receive certain information in a portable format where applicable;
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withdraw consent where processing is based on consent;
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lodge a complaint with the competent data-protection authority.
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In Czechia, the supervisory authority is the Office for Personal Data Protection (Úลad pro ochranu osobních údajลฏ – ÚOOÚ), Pplk. Sochora 27, 170 00 Praha 7.
11. Protecting Your Information
We use reasonable organisational and technical measures designed to protect personal information against unauthorised access, loss, alteration or disclosure.
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Access to student information, learning submissions and administrative functions is limited according to the role and purpose for which access is required.
12. Contact Us
For questions about this Privacy Policy, your personal information or a request concerning your privacy rights, contact:
GoCzechGuru
Email: goczechguru@goczech.cz
Data Controller:
Vijay Bakshi
Opletalova 921/6,
Nové Mฤsto, 11000 Praha 1
Czech Republic
Email: goczechguru@goczech.cz
13. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology or legal obligations change.
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The current version will be published on this page together with the date of the latest update.