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CONTACT & SUPPORT

How Can We Help You?

Whether you have a question about your course, need help accessing your account, have a payment enquiry or are experiencing a technical problem, contact us and we’ll guide you to the right solution.
Questions about lessons, course access, learning progress or teacher support.

Course & Learning Support

Questions about lessons, course access, learning progress or teacher support.

Account & Login Support

Problems signing in, accessing your Student Dashboard or opening your lessons.

Payments & Refunds

Questions about course payments, instalments, invoices, cancellations or refunds.

Technical Support

Problems with audio, lesson controls, mobile or tablet display, browser compatibility or other technical features.

Accessibility Support

Tell us if you experience difficulty accessing any part of GoCzechGuru and we will try to provide an appropriate alternative.

General Enquiries

For anything else relating to GoCzechGuru.
Contact us
Support Category

We normally reply as soon as reasonably possible. Please include the email address connected to your GoCzechGuru account when requesting account or course support.

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